This page explains, with full transparency, how qu999 collects, uses, and protects your personal information.
Qu999's core privacy protection pillars at a glance
Every transaction and piece of personal data is protected with 256-bit SSL encryption — the same technology used by banks, applied at qu999.
Qu999 never sells your personal data to advertisers or third parties. Data is not shared except where required by law.
Identity documents collected during the KYC process are stored on secure servers. Any unnecessary copies are deleted once verification is complete.
View, edit, or request deletion of your data at any time from your account settings. It's your information — and your control.
Qu999 is fully transparent about which cookies are used and why. You also have the option to disable non-essential cookies.
You can unsubscribe from promotional emails or messages at any time. Your consent is always required before we send you any marketing communications.
We collect various types of information when you create an account and use our services at qu999. This information is used to operate our services, maintain security, and improve your experience.
| Data Type | Example | Reason for Collection |
|---|---|---|
| Identity | Name, date of birth, NID number | KYC verification |
| Contact | Mobile Number, Email Address | Account & Support |
| Financial | BKash/Nagad number, transaction history | Payment Processing |
| Technical | IP Address, Browser & Device | Security & Fraud Prevention |
| Behavioural | Game History & Bet Records | Personalised Experience |
| Communication logs | Chat & Email Conversations | Quality Control |
Good to know: We only collect information that is genuinely necessary to operate our services. Collecting excessive or unnecessary data goes against qu999's policy.
Qu999 collects information through several methods. Each method and the data it involves are clearly outlined below:
Where possible, your consent is obtained before any data is collected. qu999 never uses purchased third-party marketing lists.
Collected data is used solely for the following purposes:
⚠ Important: qu999 never sells or shares your information with third parties for advertising purposes. This is an unchangeable part of our policy.
Qu999 may share information with third parties only in the limited circumstances below. In each case, only the minimum necessary information is shared:
Your personal data is never shared with any third parties beyond those listed above. If this policy ever changes, you will be notified in advance and your consent will be obtained.
Qu999 employs multiple layers of technical security to protect your data. Privacy isn't just a written policy — every measure is enforced through technology:
Our Track Record: Since qu999 was founded, there has never been a data breach or hacking incident — and that's something we're proud of.
The qu999 website and app use various types of cookies — small files stored in your browser.
| Cookie Type | Purpose | Can It Be Disabled? |
|---|---|---|
| Essential | Login, Session & Security | No (site cannot function) |
| Functional | Remembering Language & Preferences | Yes |
| Analytical | Understanding site usage patterns | Yes |
| Marketing | Relevant Advertising | Yes (easily) |
Non-essential cookies can be disabled through your browser settings or from the Privacy section of your qu999 account. Please note that disabling certain essential cookies may affect the functionality of the site.
As a qu999 member, you have the following rights over your personal data:
You may request access to all personal information we hold about you at any time.
Contact support to correct any inaccurate or outdated information.
You can request that your data be deleted at any time when closing your account.
You may request that we stop processing your data for specific purposes.
Export your data in a machine-readable format.
To report a privacy concern, contact support@qu999.bet. We will respond within 7 days.
Qu999 is strictly for users aged 18 and above. We do not knowingly collect personal data from minors.
If it is established that a minor has created an account, that account will be closed immediately and all collected data will be permanently deleted.
⚠ For Parents: If your child has opened a qu999 account without your permission, please immediately support@qu999.betto let us know.
Collected data is retained according to the following rules:
Once data is no longer needed, it is securely deleted from our servers entirely — not merely moved to an archive.
Qu999 reserves the right to update this Privacy Policy. For any significant changes, a clear notice will be sent via email and displayed on the platform — at least 30 days in advance.
Continuing to use qu999 after any changes take effect constitutes your acceptance of the updated policy. If you do not agree with the new policy, you have the right to close your account.
Privacy-related questions or complaints: support@qu999.betEmail us with "Privacy Request" in the subject line. We will respond within 7 business days.
Frequently Asked Questions from Members About Payments & Bonuses
Your privacy is fully protected at qu999. Register now and enjoy a safe, transparent gaming experience.